Terms & Conditions — Complete Terms of Use for Daraz Pele

Welcome to the daraz pele platform. These Terms & Conditions constitute a legally binding agreement between daraz pele and its users. By accessing the daraz pele website or mobile app, you are deemed to have accepted these terms.

Some key terms used throughout this document are defined below:

• "Platform" — All services including the daraz pele website (darazpele.net) and mobile application.
• "User" or "Player" — Any individual who holds a registered and active account on daraz pele.
• "Wallet" — the virtual balance linked to each account, where deposits and withdrawals are managed.
• "Bonus Balance" — funds received through promotional offers that cannot be withdrawn until certain conditions are met.
• "KYC" — Know Your Customer (KYC) verification process.

To open an account and use our services at daraz pele, you must meet the following eligibility requirements:

• You must be at least 18 years or older must be met.
• Must be a permanent resident or citizen of Bangladesh.
• All information provided during registration must be truthful, accurate, and up to date.
• Each person may only hold Single Account can be opened.
• Must be of sound mind and capable of making independent decisions.
• Anyone previously banned permanently from daraz pele is not eligible to re-register.

You must provide an active mobile number and email address when registering. These will be used for account verification and recovery. daraz pele may request additional documents for identity verification at any time.

You are solely responsible for your daraz pele account. The following must be observed at all times:

Login Security

• Keep your password strong — use a combination of uppercase letters, lowercase letters, numbers, and special characters.
• Never share your password with anyone.
• Always log out after using a public Wi-Fi network or a shared device.
• We strongly recommend keeping two-factor authentication (2FA) enabled at all times.

Account Transfer

Selling, transferring, or renting your account is strictly prohibited. You are fully responsible for all activity carried out by anyone who accesses your account.

Update Information

If your mobile number, email, or payment details change, please update them immediately daraz pele Account Settings to update your details. daraz pele will not be held responsible for any issues arising from outdated information.

Daraz pele supports the most popular mobile payment methods in Bangladesh. See the table below for deposit and withdrawal limits:

Withdrawal Conditions

• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum Withdrawal Limit ৳500।
• Daily Maximum Withdrawal Limit ৳ 1,00,000।
• Specific wagering requirements must be met before withdrawing from your bonus balance.

Transaction Cancellations & Refunds

Deposits that have already been processed generally cannot be reversed. However, if a transaction fails due to a technical error and funds have been deducted, please contact our support team — the issue will be resolved within 24 hours.

Daraz pele regularly offers a variety of bonuses and promotional deals. Please read the following terms carefully before claiming any bonus:

Welcome Bonus

• Every new player is eligible to receive a welcome bonus on their first deposit.
• To withdraw the welcome bonus, you must wager an amount equal to 10x of the bonus amount.
• The wagering requirement must be completed within 30 days of the bonus being credited.
• The welcome bonus can only be claimed once per account.

Weekly Cashback & Reload Bonus

• Weekly cashback is credited to active players' wallets every Monday.
• Reload bonus wagering requirements apply separately.
• Multiple bonuses cannot be active at the same time.

Referral Rewards

Both parties earn rewards through a successful referral. The referred friend must make their first deposit and place a qualifying wager for the referral reward to be activated.

The following general rules apply to all betting and gaming activity on daraz pele. Game-specific rules can be found on each game's dedicated page.

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Minimum Bet Amount ৳ 10 Maximum amounts vary by game.
• If a game is interrupted due to a technical fault, daraz pele will settle it based on the last valid result recorded.
• Odds in live betting are subject to change — the odds at the time of confirmation are final.

Special Rules for Cricket Betting

• If a match is less than 50% complete, all bets will be voided and stakes returned.
• The same policy applies if a match is cancelled due to weather or any other reason.
• Results determined by the Duckworth-Lewis method will be considered final.

Daraz pele is committed to maintaining a fair and safe environment. The following activities are strictly prohibited:

• Multiple Accounts — One person operating two or more accounts.
• Bots or Automation — Placing bets using automated software, bots, or scripts.
• Bonus Abuse — Attempting to exploit the bonus system through dishonest means.
• Money Laundering — Laundering funds obtained from illegal sources through the platform.
• Cheating — Any attempt to influence the outcome of a game.
• Match-Fixing Involvement — Providing betting information to individuals involved in match-fixing.
• System Hacking — an unauthorized attempt to access daraz pele's systems.
• False Identity — Operating an account using another person's identity.

Daraz pele treats the protection of your personal data as its highest priority. Information collected during registration is used solely for the following purposes:

• Account Verification & Identity Confirmation.
• Payment processing and fraud prevention.
• Providing customer support and technical assistance.
• Meeting regulatory requirements.
• Personalized promotional offers (with your consent).

Your information is never sold to third parties. However, disclosure may be required under legal obligations or court orders. For more details, please visit our Privacy Policy Please read the page.

Daraz pele believes gaming should be fun — not a source of stress or financial hardship. That's why we encourage every player to game responsibly.

Our Tools

• Deposit Limit — Set your own daily, weekly, or monthly deposit limits.
• Session Limit — Decide in advance how long you will play in a single session.
• Cooling-Off Period — Take a break ranging from 24 hours to 30 days.
• Self-Exclusion — Close your account for a set period or permanently.
• Reality Check — Get regular reminders about your gaming time and spending.

If you or someone you know is showing signs of gaming addiction, please Responsible Gaming page and get the help you need.

Daraz pele may temporarily or permanently suspend your account in the following circumstances:

• Breaching any clause of these Terms & Conditions.
• Providing false information during KYC verification.
• Prolonged inactivity for more than 12 months.
• When required by a court order or regulatory authority.
• Upon your own request for self-exclusion.

Inactive Account Fee

If there are no transactions for 12 months, the account will be marked as inactive. After that, a monthly fee of ৳ 50 A maintenance fee may be deducted until the balance reaches zero or the account becomes active again. A notice will be sent by email before the account is marked inactive.

Voluntary Account Closure

You can close your account at any time by contacting the support team. It is your responsibility to withdraw any remaining balance before the account is closed.

If you have a complaint or dispute, you may seek resolution through the following steps:

1. Step One: Contact us directly via support chat or email (support@darazpele.net). Most issues are resolved at this stage.
2. Step Two: If your complaint is not resolved within 72 hours of first contact, please submit it formally in writing.
3. Step Three: daraz pele will issue a final decision within 14 business days of receiving a formal complaint.
4. Step Four: If both parties cannot reach an agreement, the matter may be resolved through arbitration or the courts in accordance with the laws of Bangladesh.

Daraz pele reserves the right to update or modify these terms and conditions at any time. In the event of changes:

• Notice will be sent to your registered email before any significant changes.
• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.

Visit this page regularly to stay up to date. Stay with daraz pele for safe, enjoyable gaming.